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This website, bfcforex.com, hereinafter referred to as the “Site” or “Website,” is operated by Al Ansari Forex and Financial Services Pvt. Ltd. Throughout the site, the terms “we,” “us,” and “our” refer to ” Al Ansari Forex ” and offer this website, including all information, tools, and services available from this site. The user, conditioned upon your acceptance of all terms, conditions, policies, and notices, by becoming a member or using our Services, accepts and agrees to these Terms and Conditions (“Terms”).

Please read these Terms of Service carefully before accessing or using our website https://bfcforex.com/. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered as an offer, acceptance is expressly limited to these Terms of Service. These Terms apply to all visitors, users, customers, and others who wish to access or use the Website.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, then You may not access the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

By using this Platform, you represent and warrant that:

  • You are at least 18 years of age and are legally competent to contract;
  • You are acting on your own behalf and not as a third-party agent;
  • You agree to comply with all applicable laws, including the Foreign Exchange Management Act (FEMA), 1999 and RBI guidelines;
  • You have read and understood our Privacy Policy.
  • All information you provide is truthful, accurate, complete, current and lawful. Any misrepresentation or falsification will result in immediate termination of services and possible legal action.

Online booking Terms

Al Ansari Forex offers online booking as a value-added facility to help customers conveniently request various foreign exchange and related services. All such booking requests are subject to the following conditions:

  • Confirmation of service availability and applicable pricing;
  • Compliance with applicable RBI regulations and transaction limits;
  • Successful completion of KYC verification and customer due diligence;
  • Full payment by the customer in accordance with applicable terms.

Any correspondence with you prior to Al Ansari Forex aforesaid confirmation, will not be treated as any acceptance of your request.

The online booking of the products and services made available through this website is subject to availability and solely at the discretion of Al Ansari Forex and/or its respective suppliers. Please ensure that all information given by you while booking is correct. Failure to provide accurate information may lead to cancellation or refusal of service at your sole risk and expense. For security reasons and to be able to advice you of any developments affecting your travel we need to be able to contact you by telephone and email and to have your correct address on record.

Al Ansari Forex reserves the absolute without reasons, to accept or reject any booking requests at its sole discretion. Until confirmed, no booking is binding. Incomplete, inaccurate, or unverifiable information may result in cancellation at your sole risk and expense.

For security, operational, and regulatory reasons, Al Ansari Forex reserves the right to restrict access to the website, deny or cancel transactions, and refuse or limit the use of any specific payment method or instrument (including credit or debit cards), at its sole discretion, without prior notice or liability.

Customer Due Diligence Requirements (CDD)

You agree and acknowledge that, in accordance with the applicable laws and regulations, including but not limited to the Prevention of Money Laundering Act, 2002 (PMLA), the Foreign Exchange Management Act, 1999 (FEMA), and guidelines issued by the Reserve Bank of India (RBI), Al Ansari Forex & Financial Services Pvt. Ltd. (“Al Ansari Forex”) is required to undertake Customer Due Diligence (CDD) measures before processing any transaction or enabling service access.

Accordingly, you are required to provide accurate and complete information and documentation to establish your identity, address, transaction purpose, and source of funds. The specific nature of the information or documents required may vary depending on the type of service being availed (e.g., foreign currency purchase, outward remittance, travel card issuance, etc.) and will be communicated to you during the registration process or before the initiation of the transaction. A detailed list of such documents and requirements is available on the platform and may be updated from time to time as per regulatory directives or internal policies.

You further agree that payments for any foreign exchange or remittance services shall be made only from a bank account held in your name or a jointly held account. In case a third-party bank account is used for payment, Al Ansari Forex reserves the right to conduct enhanced due diligence, including requesting additional documents or declarations. Al Ansari Forex may, at its sole discretion, refuse, suspend, or cancel any transaction that does not satisfy these requirements.

Any refunds, where applicable, shall be credited only to the same bank account used for making the original payment, subject to verification and compliance with applicable regulatory requirements.

Al Ansari Forex is committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data during the CDD process.

Failure to provide the necessary information or documentation may result in the refusal, suspension, or termination of services.

Delivery Protocol

Foreign currency delivery services, where offered, are subject to service availability in your location and regulatory permissions. Al Ansari Forex ensures that all foreign exchange and remittance orders booked through the platform are fulfilled as per the applicable laws and confirmed transaction terms.

Key delivery guidelines include:

  • Delivery Timelines: Delivery of foreign currency is subject to verification of KYC documents, payment realization, and serviceability of the requested location. Estimated timelines will be shared at the time of order confirmation; however, these timelines may be subject to change due to unforeseen circumstances or regulatory requirements.
  • Delivery Address: Delivery shall be made only to the verified address submitted during booking or KYC records, and the recipient must present valid government-issued ID proof and other KYC documents used for processing the transaction, at the time of delivery.
  • Self-Collection Option: Alternatively, the customer may opt for branch pick-up. In such cases, the customer must carry the valid government issued ID proof and other all relevant KYC documents used for processing the transaction process.
  • Failed Delivery: In case of non-availability of the customer at the time of delivery or refusal to furnish ID proof and other KYC documents used for processing the transaction, the order may be rescheduled or cancelled at the sole discretion of Al Ansari Forex.
  • Any costs incurred due to failed delivery attempts, including rescheduling or cancellation charges, shall be borne by the customer.
  • Third Party Beneficiaries: No Currency shall be disbursed without express return authorisation and valid documentation, or as specifically set forth or referred to herein. Nothing contained or implied herein is intended or shall be constructed to convey any right upon any person or entity other than Al Ansari Forex & Customer

Al Ansari Forex reserves the right to modify, restrict, cancel or suspend the delivery services due to operational, security, regulatory or other legitimate reasons without prior notice.

 

Intellectual Property Rights

Al Ansari Forex owns all right, title and interest in the Intellectual Property Rights comprised in most of the content present on this website, including in software, text, images, graphics, video and audio (“Materials”) which is covered by worldwide copyright laws and treaty provisions. Elements of Al Ansari Forex websites are protected by trademark, unfair competition, and other laws and may not be copied or imitated in whole or in part. No Material from this website may be copied, modified, reproduced, republished, downloaded, uploaded, transmitted, broadcasted, posted, made available to the public, publicly displayed, transmitted or distributed in any form except for your own personal, non-commercial use without prior written permission from Al Ansari Forex. You also agree not to adapt, alter or create a derivative work from any Material except for your own personal, non-commercial use. All rights not expressly granted herein are reserved. Except as expressly provided herein, Al Ansari Forex does not grant any express or implied right to you under any patents, trademarks, copyrights or trade secret information. Unauthorized use of the Materials may violate copyright, trademark and other applicable laws, and could result in criminal or civil penalties.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company. Such links are provided for your convenience only.

Al Ansari Forex has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. Al Ansari Forex’s inclusion of links to such web sites does not imply any endorsement of the material on such Web sites or any association with their operators. Your correspondence or business dealings with or participation in activities such as but not limited to promotions found in or through such websites are solely between you and such parties.

You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Right to Terminate Access

Al Ansari Forex reserves the right to restrict or deny access to this website or specific services therein, including the ability to transact, at its sole discretion and without prior notice or assigning any reason.

Your failure to comply with the terms, conditions, and notices on this site will result in immediate and automatic termination of any rights granted to you, without prior notice, and you must immediately destroy all copies of downloaded materials in your possession or control.

The provisions regarding disclaimer of warranties, limitation of liability, accuracy of information, indemnification and any other clauses which by their nature should survive termination, shall continue to apply notwithstanding such termination.

Al Ansari Forex reserves the right to may monitor, record and log access to the website to ensure compliance with these Terms and Conditions.

Liability Limitations

To the maximum extent permitted by applicable law, Al Ansari Forex and its affiliates, directors, officers, employees, agents, or suppliers shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with:

  • The use or the inability to use the website or services,
  • Unauthorized access to or alteration of your transmissions or data,
  • Any content or conduct of any third party on the service,
  • Any delays, failures, interruptions, or corruption of any data or other information transmitted in connection with the use of the website.

This limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Al Ansari Forex has been advised of the possibility of such damage.

In jurisdictions that do not allow the exclusion or limitation of certain liabilities, our liability shall be limited to the fullest extent permitted by law.

Al Ansari Forex reserves the rights, at its sole discretion, to change, modify, add or remove any portion of these Terms of Use in whole or in part, at any time. Changes in these Terms of Use will be effective immediately when notice of such change is posted. Your continued use of the Website after any changes to these Terms of Use are posted will be considered acceptance of those changes. Al Ansari Forex terminate, change, suspend or discontinue any aspect of the Website, including the availability of any feature(s) of the Website, at any time. Al Ansari Forex may also impose limits on certain features and services or restrict your access to certain sections or all of the Website without notice or liability. You hereby acknowledge and agree that Al Ansari Forex may terminate the authorization, rights and license given above at any point of time at its own sole discretion and upon such termination; You shall immediately destroy all Materials.

 

Confidentiality


Both you and Al Ansari Forex agree to keep confidential all non-public information, data, and materials disclosed or obtained in connection with the use of the Services or this Agreement (“Confidential Information”). Confidential Information includes, but is not limited to, personal information, transaction details, trade secrets, business strategies, pricing, and any proprietary information.

You agree not to disclose, copy, distribute, or use any Confidential Information for any purpose other than to fulfill your obligations and exercise your rights under these Terms and Conditions, without prior written consent from Al Ansari Forex. Similarly, Al Ansari Forex commits to protecting your personal and transactional information in accordance with applicable privacy laws and internal policies.

This obligation of confidentiality shall survive the termination or expiration of your use of the Services or these Terms and Conditions.

However, confidentiality obligations do not extend to information which (i) is or becomes publicly known through no breach of these Terms; (ii) is lawfully obtained from a third party without restriction; (iii) is independently developed without use of the Confidential Information; or (iv) is required to be disclosed by law, regulation, or court order, provided that the disclosing party gives prompt written notice to the other to enable it to seek protective measures.

Waiver and Severability of Terms

The failure of Al Ansari Forex to exercise or enforce any right or provision of the Agreement shall not constitute a waiver of such right or provision. If any provision of the Agreement is found by a Court of competent jurisdiction to be invalid, the parties nevertheless agree that the Court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Agreement remain in full force and effect.

International users and choice of law:

This Site is controlled, operated and administered by Al Ansari Forex from its offices within India. Al Ansari Forex makes no representation that Materials on this Website are appropriate or available for use at any other location(s) outside India. Any access to this Website from territories where their contents are illegal is prohibited. You may not use the Website or export the Materials in violation of any applicable export laws and regulations. If you access this Website from a location outside India, you are responsible for compliance with all local laws.

These Terms of Use shall be governed by and construed in accordance with the the laws of India, without regard to any conflict of law’s provisions/principles. You agree that any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of India and You expressly consent to the jurisdiction and venue of such courts for the resolution of any such disputes.

 

These Terms of Use constitutes the entire agreement between Al Ansari Forex and You with respect to Your use of the Website. Any claim You may have with respect to Your use of the Website must be commenced within one (1) year of the cause of action. If any provision(s) of this Terms of Use is held by a Court of competent jurisdiction to be contrary to law, then such provision(s) shall be severed from this Terms of Use and the other remaining provisions of this Terms of Use shall remain in full force and effect.

Cancellation and Refund Policy

Cancellation by the Customer:

  • Requests for cancellation of booked foreign exchange or remittance services must be submitted through the official communication channel (email or customer dashboard) before the transaction is processed or executed.
  • Al Ansari Forex reserves the right to evaluate each cancellation request on a case-by-case basis and may approve or reject such requests at its sole discretion.
  • If the transaction has already been processed (including delivery or remittance), cancellation may not be possible. In such cases, regulatory limits and refund protocols, as applicable, will be followed.

Refund Process:

  • Where eligible, refunds will be initiated by Al Ansari Forex in accordance with applicable laws and regulations.
  • Refunds will be credited only to the same bank account or payment instrument used for the original transaction, after due verification and subject to applicable deductions (if any).
  • In case of cancellation, the forex rate used for refund will be the prevailing rate at the time of refund, not the rate at the time of booking. Any loss due to currency depreciation will be borne by the customer.
  • Al Ansari Forex may deduct transaction charges, gateway fees, cancellation charges, or other levies (if applicable) before processing the refund.
  • Refunds may take 7–10 business days or longer, depending on the mode of payment, bank processing timelines, and regulatory requirements.

No Refund Scenarios:

Refunds will not be entertained under the following circumstances:

  • Where the transaction has been fully executed or completed;
  • Where the refund request is made after expiry of the regulatory time window;
  • Where documents submitted were found forged, misused, or in violation of law;
  • Where the transaction was cancelled due to non-compliance with applicable laws, RBI or FEMA guidelines.

Disclaimer Policy

The information, software, products, services, and content provided on this website may contain inaccuracies or typographical errors. Al Ansari Forex and Financial Services Pvt. Ltd. (“Al Ansari Forex”) reserves the right to correct such inaccuracies or errors at its sole discretion. Al Ansari Forex shall not be responsible or liable for any decisions made by you based on such inaccurate information.

Al Ansari Forex reserves the rights, at its sole discretion, to change, modify, add or remove any portion of these Terms of Use in whole or in part, at any time. Changes in these Terms of Use will be effective immediately when notice of such change is posted. Your continued use of the Website after any changes to these Terms of Use are posted will be considered acceptance of those changes. Al Ansari Forex terminate, change, suspend or discontinue any aspect of the Website, including the availability of any feature(s) of the Website, at any time. Al Ansari Forex may also impose limits on certain features and services or restrict your access to certain sections or all of the Website without notice or liability. You hereby acknowledge and agree that Al Ansari Forex may revoke your authorization or access rights,s and license given above at any point of time at its own sole discretion and upon such termination; You shall immediately destroy all Materials.

Any advice received through this website should not be relied upon for personal, financial, legal, investment, or travel-related decisions. You are advised to consult a qualified professional for personalized guidance appropriate to your individual situation. Al Ansari Forex and/or its content providers and partners make no representations or warranties, express or implied, about the suitability, reliability, availability, timeliness, or accuracy of the information, software, services, or related graphics contained on this website for any purpose. All such materials are provided “as is” and “as available” without warranty of any kind.

Al Ansari Forex disclaims all warranties, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement, to the maximum extent permitted under law.

In no event shall Al Ansari Forex and/or its affiliates, directors, officers, employees, agents, partners, or suppliers be liable for any direct, indirect, punitive, incidental, special, consequential, or other damages whatsoever including, without limitation, damages for loss of use, data, revenue, or profits, arising out of or in any way connected with:

  • the use or performance of this website,
  • the delay or inability to use this website or related services,
  • the provision of or failure to provide services, or
  • any information, software, services, or related content obtained through the website.

This includes damages arising in contract, tort, negligence, strict liability, or otherwise, even if Al Ansari Forex or any of its representatives has been advised of the possibility of such damages. This also includes liability arising from any viruses or malicious software that may affect your computer, system, or data.

If you are dissatisfied with any part of this website or with any of the terms, your sole and exclusive remedy is to discontinue using the website.

Customer Responsibility:

It is your responsibility to ensure that all personal and transaction-related information (including name, ID details, purpose of transaction, email address, phone number, and delivery address) provided while booking or transacting is true, complete, and accurate.

For security and compliance reasons, we require valid and complete contact details to process and communicate with you regarding your transaction. In case of incorrect or unverifiable details, Al Ansari Forex reserves the right to cancel the transaction at your sole risk and cost.

Use of Credit/Debit Cards:

Al Ansari Forex reserves the right to accept or reject any payment instrument, including credit cards, debit cards, or online banking, based on internal risk parameters and payment gateway availability.

 Force Majeure

Al Ansari Forex shall not be held liable for any failure or delay in performance of its obligations under these Terms where such failure or delay is due to circumstances beyond its reasonable control, including but not limited to acts of God, Act of State, Civil Commotion, natural disasters, War, Terrorism, Labor Strikes, pandemics, Governmental Actions, Semi-Governmental, Local Authority, or disruptions to communication or payment networks.

Translation Interpretation

These Terms and Conditions may have been translated into other languages for your convenience. However, in the event of any inconsistency or dispute between the translated version and the original English version, you agree that the English version shall prevail and be binding.

 

Miscellaneous

These Terms and Conditions, and Policies incorporated herein, are the entire agreement between you and Al Ansari Forex. They supersede any and all prior or contemporaneous agreements between you and Al Ansari Forex relating to your use of the Al Ansari Forex Applications or the Services. Al Ansari Forex may assign these T&C, in whole or in part, at any time. If any part of these T&C is determined to be invalid or unenforceable, it will not impact any other provision of these T&C, all of which will remain in full force and effect. Headings in the T&C are for convenience of reference only and shall not affect the interpretation or construction of this agreement. The failure of Al Ansari Forex to partially or fully exercise any rights or the waiver of Al Ansari Forex of any breach of these T&C by you, shall not prevent a subsequent exercise of such right by Al Ansari Forex or be deemed a waiver by Al Ansari Forex of any subsequent breach by you of the same or any other term of these T&C. The rights and remedies of Al Ansari Forex under these T&C and any other applicable agreement between you and Al Ansari Forex shall be cumulative, and the exercise of any such right or remedy shall not limit Al Ansari Forex’s right to exercise any other right or remedy.

Contact Us

If you have any questions or concerns about these You or if you need further assistance with respect to access to or use of the Al Ansari Forex Applications or the services offered by Al Ansari Forex, you may contact us through the following channels:

  • Customer Support Phone Number: +91 82876 10055
  • Customer Support Email ID: contactus@alansariforex.com
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