Security Guidelines

Your Security is Our Priority

At Al Ansari Forex, safeguarding your personal data and funds is central to everything we do. We implement robust security practices and comply with stringent regulatory standards to ensure your trust is always protected.

Protection of Customer Funds

All customer funds are maintained in segregated client accounts with leading global financial institutions. These funds are kept entirely separate from Al Ansari Forex’s operational accounts and cannot be used to settle company obligations.

Multi-Factor Authentication (MFA)

To enhance your account security, we employ Multi-Factor Authentication (MFA). This combines your password (something you know) with a secure code sent to your phone (something you have).

Whenever you log in or initiate a critical transaction—such as sending money—we will send you a unique verification code to complete the process securely.

Physical & Infrastructure Security

Your personal data is hosted in secure, access-controlled environments protected with biometric security and 24/7 monitoring. Our data infrastructure complies with international standards ensuring the highest level of data confidentiality and availability. Data access is strictly controlled using multi-factor authentication, VPN, and advanced firewalls. All sensitive data is encrypted both in transit using TLS and at rest using industry-standard encryption protocols (e.g., AES-256), to ensure your information remains confidential.

Systematic Procedures & Regular Security Audits

We operate with continual auditing, monitoring, backups, and logging to prevent unauthorized access and detect potential threats. In addition, Al Ansari Forex conducts regular vulnerability assessments and penetration testing to stay ahead of cyber threats.

Customer Identity Verification & Access

Al Ansari Forex applies strict Know Your Customer (KYC) and Customer due diligence measures:

1. Identity Verification:
   1. All new customers are verified to confirm the authenticity of submitted identity documents.
   2. Automatic Session Logout: Inactive sessions are logged out automatically to reduce the risk of unauthorized access.
   3. Change Notification: Any updates to your account details will be verified and confirmed before changes are made.
2. Transparent Transactions & Notifications
   1. Every transaction is tracked, timestamped, and visible in your account history.
   2. You will receive instant email confirmations for all transfers, and exchanges.
   3. All outgoing payments are logged and auditable.

How You Can Stay Secure

When you sign up with Al Ansari Forex, you’ll be prompted to set a secure password. We recommend:

1. Using a combination of uppercase and lowercase letters, numbers, and special characters.
2. Changing your password periodically.
3. Never sharing your credentials with others.

In addition, for sensitive activities like adding beneficiaries or sending large transactions, we may require you to input a PIN or verify your identity via secure methods.

Phishing Awareness & Reporting

Al Ansari Forex will never ask for your password, card information, or banking credentials over email or phone.

Be cautious of phishing attempts that appear to come from Al Ansari Forex. If you receive suspicious messages:

1. Do not click any links or download attachments.
2. Report them immediately to our Security Team via contactus@alansariforex.com.

Report Fraud Immediately

If You Suspect Fraud or Account Compromise, please contact our 24/7 Customer Support Team immediately.

In the event of a data breach affecting your account, Al Ansari Forex will promptly notify impacted customers and provide updates as we work to resolve the incident.

We also publish alerts and educational resources on how to stay safe while transacting online.

Shared Responsibility & Online Safety Tips

Keep your devices up to date with the latest software, antivirus protection, and avoid logging into financial accounts from public Wi-Fi. Your security is a shared responsibility—we’re committed to doing our part.